Warranty Policy
At NBK Computers, we strive to provide reliable and quality laptops to our customers. To ensure confidence in your purchase, every laptop comes with a 30-Day Limited Warranty under the terms below.
1. Warranty Period
All laptops purchased from NBK Computers include a 30-day warranty starting from the date of purchase. This warranty applies only to hardware performance issues that occur under normal use.
2. Warranty Coverage
The warranty covers functional issues related to major internal components, including:
- Battery health and performance
- SSD / Hard Disk functionality
- RAM performance
- Overall laptop performance
- Other essential internal hardware components
If any of these components experience a verified technical issue during the warranty period, our technical team will inspect the device and provide the appropriate repair or replacement where applicable.
3. What Is Not Covered
The following conditions are not covered under the warranty:
- Water or liquid damage
- Physical damage such as broken parts, cracks, or dents
- Damage caused by dropping or mishandling the device
- Electrical damage caused by power surges or improper charging
- Unauthorized repair or modification of the laptop
Any device found with the above conditions may result in the warranty being void.
4. Warranty Claim Process
To request warranty service, customers must:
- Provide the original purchase invoice.
- Submit the device for inspection by our technical team.
- If the issue falls within warranty coverage, the relevant component will be repaired or replaced accordingly.
5. Important Notes
- Warranty claims are only valid within the 30-day warranty period.
- Customers are advised to handle their devices carefully to avoid physical or liquid damage.
- NBK Computers reserves the right to verify and approve warranty claims after inspection.
6. Support
For warranty assistance or technical support, please contact NBK Computers customer service.
